POS & Retail (PaaS)- Lead Integration Analyst
You will play a critical role in adapting global integration architectures to local market requirements, ensuring seamless data flow between POS, ERP (SAP S/4HANA), and CRM platforms while maintaining strict alignment with enterprise standards.
Responsibilities
- Coordinate and execute the rollout of a custom Azure-based PaaS integration layer based on predefined global architectures
- Analyse and configure API and event-driven integration flows for retail entities: Sales, Returns, Inventory, Payments, Product, Pricing
- Define and configure REST APIs, Webhooks, and JSON data transformations aligned with regional data mapping requirements
- Troubleshoot and configure integration flows leveraging Azure services:
- Logic Apps
- Azure Functions
- Service Bus
- Data Factory
- Azure SQL
- Ensure all local configurations adhere to global cloud blueprints and architecture standards
- Facilitate the integration of POS SaaS platforms with enterprise systems (SAP S/4HANA, CRM)
- Execute SIT, UAT, and End-to-End testing for localized integrations to ensure data integrity
- Execute application deployments and manage releases using existing Azure DevOps CI/CD pipelines
- Utilize monitoring and observability tools (Azure Monitor, Splunk) to track integration health and trace data flows
- Ensure local configurations adhere to enterprise-grade security controls and data privacy standards
- Translate local market business requirements into technical configurations and data mappings
- Act as the primary technical liaison between global integration engineering teams, local business stakeholders, and vendors
- Participate in workshops to adapt global integration patterns to local markets without altering the core architecture
- Analyse and resolve complex integration issues, specifically focusing on data routing failures, payload mismatches, and transformation errors
- Identify performance bottlenecks in data flows and suggest optimizations to the core cloud engineering teams
- Ensure system stability during high-pressure go-live and rollout phases
- Drive deployment timelines and coordinate pilot rollouts in local markets
- Provide dedicated hyper-care support during cutovers and production ramp-u
- Communicate project progress, technical risks, and deployment blockers clearly to stakeholders
- Minimum Bachelors degree in IT/Computer Science or other relevant discipline
- Strong experience in troubleshooting Azure PaaS services (Logic Apps, Functions, Service Bus, Data Factory, Azure SQL)
- Hands-on experience in API integrations, event-driven architecture, and microservices
- Proficiency in REST APIs, JSON, Webhooks, data transformation
- Experience with CI/CD pipelines (Azure DevOps) and IaC (ARM, Bicep, Terraform)
- Knowledge of monitoring tools (Azure Monitor, Splunk, AppDynamics)
- Familiarity with enterprise security standards and SSO configurations
- Experience integrating POS systems with ERP (SAP S/4HANA) and CRM platforms
- Understanding of retail data flows and operations (sales, inventory, payments)
- Experience in retail and large-scale POS transformation programs
- Exposure to multi-country deployments and localization requirements
- Knowledge of event-driven architecture patterns and enterprise integration frameworks
- Strong analytical and problem-solving capabilities
- Ability to perform in fast-paced, high-stakes deployment environments
- Excellent stakeholder communication across global and local teams
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